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Non Runner Refund

Non-Runner Refund.

Place an ante-post bet and your horse doesn’t make the field, we’ll refund your stake as bonus credit up to R1 000 per horse

 

  1. This Promotion only applies to active Clients with a FICA'd Grand Play Account
  2. In the event of Multiple Bets on the same selection only the first qualifying bet will be refunded.
  3. A maximum refund of R1000 will be credited per horse to your account as Free Play Bonus, once refund has been received it must be turned over 3x at odds of minimum 5/10 [0.50] before any withdrawal can be processed.
  4. Lotto Bets do not count towards the Bonus Turnover. 
  5. How to claim the refund: Each account holder must contact support at support@grandplay.co.za or via the Live Chat to claim their refund within 72 hours of resulted bet.
  6. This Bonus offer is limited to one per person, family, IP address, household address, email address, telephone number, same payment account number (e.g. credit card, Cheque Card, etc.) and shared computer, e.g. workplace or internet cafe. Syndicate and Trade betting is prohibited and any customers found to have attempted to open duplicate accounts will have bonuses and winnings removed from all their accounts.
  7. Grand Play reserves the right to reject a refund, if it considers that any fraud or breach of the Terms and Conditions or other illegal acts was performed.
  8. Grand Play Management decisions are final and unquestionable and reserves the right to revoke this Promotion at any time, for any reason, without previous notifications 
  9. All GrandPlay promotions are intended for recreational players and GrandPlay may in its sole discretion limit the eligibility of Customers to participate in all or part of any Promotion.
  10. This offer doesn’t overlap any of our other Bonus offers


  11. A maximum refund of R1000 per horse will be credited to your account as Free Play Bonus, once refund has been received it must be turned over 3x at odds of minimum 5/10 [0.50] before any withdrawal can be processed.